Career

Call Center Executive

Company Description

SRIYOG, which was registered under the Office of the Company Registrar in 2018 to establish direct contact between the people who work and hire skilled skilled manpower by profiling them, and formally started from Kathmandu on 12 September 2019 for digital branding of professionals within the country, has provided thousands of users with easy and It has been providing opportunities to work through different means.

The latest practice of using digital technology to solve social problems like unemployment through digital connectivity is SRIYOG, which has been operating in a start-up model.

During 2019-2023, company has harvested near about 29000 data from its own platform and also have near about 55000 user's data which needs to verified and onboard in our latest developed application.

Role Description

    This is a contract role for a Call Center Executive.The Call Center Executive will be responsible for

  • This is a hybrid role based in Kathmandu, Pokhara & Biratnagar with the flexibility for some remote work.
  • Verification of professional users over phone.
  • Riding them to install mobile phone application on Android devices.
  • Verifying their documents
  • Charging membership fee.
  • Providing customer support and service.
  • Handling communication with professionals
  • Working in contact centers
  • Assisting with subscription
  • This is a hybrid role based in Kathmandu, Pokhara & Biratnagar with the flexibility for some remote work.

    The candidate should first verify the details by making phone calls and then after onboard then using valid mechanism to get it listed in our platform.
Qualifications
  • Customer Support, Customer Service, and Communication skills
  • Experience in contact centers
  • Sales skills
  • Excellent verbal and written communication skills in English and Nepali
  • Ability to work independently and remotely
  • Strong problem-solving skills
  • Highly organized and detail-oriented
  • Previous experience in a similar role is a plus
Target
    Based on number of per successful verification Number of total successful onboarding in app
Interested candidate can send their CV along with cover letter at [email protected]

Application end: June 17, 2024

Apply From Linkedin
Job Information

Offered Salary

Negotiable

Job Type

On-Site

Location

Kathmandu

Experience

2-3 Years in similar field

Education/Qualification

Bachelor Degree